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Audio analytics Market

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Global Audio Analytics Market - Drivers, Restraints, Opportunities, Trends, and Forecast up to 2024

There are several industries where audio analytics can have a positive impact. Some of the major areas where audio analytics could be deployed are contact/support centres, BFSI, retail and eCommerce, telecom and IT, and healthcare. With its implementation, the industries can reduce the overall business process cost by leveraging technologies including artificial intelligence and machine learning. This will help the organizations in automation and improve business processes, thus resulting in enhanced customer's experience.

Global audio analytics market is categorized based on the presence of diversified small and large vendors. Avaya, NICE, and Verint are some of the key vendors and are increasing their footprint, however small vendors are competing with them in the global market by maintaining competitive pricing and customized product offering. By entering into alliances and strategic partnerships with other players in the market, the global vendors are expected to grow further during the forecast period.

According to Infoholic Research, the global audio analytics market will grow at a CAGR of 18.2% during the forecast period 2018-2024. The aim of this report is to define, describe, and forecast the audio analytics market on the basis of segments, which includes type, component, end-user, and regions. In addition, it helps the venture capitalists in understanding the companies better and make well-informed decisions. It is primarily designed to provide the company's executives with strategically substantial competitor information, data analysis, and insights about the market, development, and implementation for an effective marketing plan.

The global audio analytics market is categorized based on four segments - type, component, end-user, and regions.

o By Type includes Speech, Voice, and Others

o By Component includes Search Engine, Indexing, Analysis and Query, Reporting and Visualization

o By End-User includes Contact/support centres, BFSI, Telecom & IT, Retail & eCommerce, Healthcare, and Others

o Regions include Americas, EMEA, and APAC (Americas include North America and Latin America; EMEA includes Europe, Middle East and Africa; APAC include East Asia, South Asia, South-East Asia, and Oceania)

The report comprises an analysis of vendor profile, which includes financial status, business units, key business priorities, SWOT, business strategies, and views.

The report covers the competitive landscape, which includes M&A, joint ventures & collaborations, and competitor comparison analysis.

In the vendor profile section, for companies that are privately held, the financial information and revenue of segments will be limited.

The key players offering audio analytics solutions across the globe include:

Avaya

Genesys

NICE

SESTEK

Verint

Some of the other prominent players in the audio analytics market include:

CallMiner

Sound Intelligence

Yactraq Online

READ MORE

Table Of Content

Scope

Table of Contents

1 Executive Summary 8

1.1 Audio Analytics Market Share by Type and by Component (2017 and 2024 ) 9

2 Industry Outlook 10

2.1 Industry Snapshot 10

2.1.1 Industry Overview 10

2.1.2 Industry Trends 11

3 Market Snapshot 12

3.1 Total Addressable Market 12

3.2 Segment Addressable Market 12

3.2.1 PEST Analysis 14

3.2.2 Porter's Five Force Analysis 15

3.3 Related Markets 15

4 Market Characteristics 16

4.1 Market Evolution 16

4.2 Market Segmentation 17

4.3 Market Dynamics 17

4.3.1 Drivers 19

4.3.1.1 Increasing demand for conversational customer relationship management (CRM) services 19

4.3.1.2 Advancements in security systems 19

4.3.1.3 Proliferation of voice-enabled devices 19

4.3.2 Restraints 20

4.3.2.1 Demand for data scientist with adequate NLP skills 20

4.3.2.2 High initial setup cost 20

4.3.2.3 Integration of audio analytics technology with existing infrastructure 20

4.3.3 Opportunities 21

4.3.3.1 Growth of conversational platforms with AI across industries 21

4.3.3.2 Enhanced customer experience 21

4.3.3.3 Lower operational expenditure due to high levels of automation 21

4.3.4 DRO - Impact Analysis 22

5 Audio Analytics Market, By Type 23

5.1 Overview 23

5.2 Speech 24

5.3 Voice 25

5.4 Others 27

6 Audio Analytics Market, By Component 28

6.1 Overview 28

6.2 Speech Engine 29

6.3 Indexing, Analysis and Query 30

6.4 Reporting and Visualization 31

7 Audio Analytics Market, By End User 33

7.1 Overview 33

7.2 Contact / Support Centers 35

7.3 BFSI 36

7.4 Telecom & IT 37

7.5 Retail & eCommerce 38

7.6 Healthcare 39

7.7 Others 40

8 Audio Analytics Market, By Geography 41

8.1 Overview 41

8.2 Americas 42

8.3 EMEA 43

8.4 APAC 44

9 Competitive Landscape 45

9.1 Competitor Analysis 45

9.2 Product/Offerings Portfolio Analysis 45

9.3 Market Developments 46

9.3.1 Mergers & Acquisitions (M&A) 46

9.3.2 Product Launches & Exhibitions 46

10 Vendor Profiles 47

10.1 Avaya 47

10.1.1 Overview 47

10.1.2 Product Profile 48

10.1.3 Business Units 48

10.1.4 Geographic Revenue 49

10.1.5 Recent Developments 50

10.1.6 Business Focus 50

10.1.7 SWOT Analysis 51

10.2 Genesys 52

10.2.1 Overview 52

10.2.2 Product Profile 52

10.2.3 Recent Developments 53

10.2.4 Business Focus 53

10.2.5 SWOT Analysis 53

10.3 NICE 54

10.3.1 Overview 54

10.3.2 Product Profile 55

10.3.3 Business Units 55

10.3.4 Geographic Revenue 56

10.3.5 Recent Developments 56

10.3.6 Business Focus 56

10.3.7 SWOT Analysis 57

10.4 SESTEK 58

10.4.1 Overview 58

10.4.2 Product Profile 58

10.4.3 Business Focus 59

10.4.4 SWOT Analysis 59

10.5 Verint 60

10.5.1 Overview 60

10.5.2 Product Profile 61

10.5.3 Business Units 61

10.5.4 Geographic Revenue 62

10.5.5 Recent Developments 63

10.5.6 Business Focus 63

10.5.7 SWOT Analysis 63

11 Companies to Watch for 64

11.1 CallMiner 64

11.1.1 Overview 64

11.1.2 Product Profile 64

11.1.3 Analyst Opinion 64

11.2 Sound Intelligence 65

11.2.1 Overview 65

11.2.2 Product Profile 65

11.2.3 Analyst Opinion 65

11.3 Yactraq Online 66

11.3.1 Overview 66

11.3.2 Product Profile 66

11.3.3 Analyst Opinion 66

12 Annexure 67

12.1 Report Scope 67

12.2 Research Methodology 67

12.2.1 Data Collation & In-house Estimation 68

12.2.2 Market Triangulation 68

12.2.3 Forecasting 68

12.3 Study Declarations 69

12.4 Report Assumptions 69

12.5 Abbreviations 69

?


List Of Figure

Charts

CHART 1 GLOBAL AUDIO ANALYTICS MARKET REVENUE, 2017-2024 (USD MILLION) 12

CHART 2 PEST ANALYSIS: XXXXXXX MARKET 14

CHART 3 PORTER'S 5 FORCE ANALYSIS: AUDIO ANALYTICS MARKET 15

CHART 4 SEGMENTATION: AUDIO ANALYTICS MARKET 17

CHART 5 MARKET DYNAMICS - DRIVERS, RESTRAINTS & OPPORTUNITIES 18

CHART 6 DRO - IMPACT ANALYSIS: AUDIO ANALYTICS MARKET 22

CHART 7 GLOBAL AUDIO ANALYTICS MARKET BY TYPE, 2017-2024 (USD MILLION) 23

CHART 8 GLOBAL AUDIO ANALYTICS TYPE MARKET BY SPEECH 2017-2024 (USD MILLION) 25

CHART 9 GLOBAL AUDIO ANALYTICS TYPE MARKET BY VOICE 2017-2024 (USD MILLION) 26

CHART 10 GLOBAL AUDIO ANALYTICS TYPE MARKET BY OTHERS 2017-2024 (USD MILLION) 27

CHART 11 GLOBAL AUDIO ANALYTICS MARKET BY COMPONENT, 2017-2021 (USD MILLION) 28

CHART 12 GLOBAL AUDIO ANALYTICS COMPONENT MARKET BY SPEECH ENGINE 2017-2024 (USD MILLION) 29

CHART 13 GLOBAL AUDIO ANALYTICS COMPONENT MARKET BY INDEXING, ANALYSIS AND QUERY 2017-2024 (USD MILLION) 31

CHART 14 GLOBAL AUDIO ANALYTICS COMPONENT MARKET BY REPORTING & VISUALIZATION 2017-2024 (USD MILLION) 32

CHART 15 GLOBAL AUDIO ANALYTICS MARKET BY END-USER, 2017-2020 (USD MILLION) 33

CHART 16 GLOBAL AUDIO ANALYTICS MARKET BY END-USER, 2021-2024 (USD MILLION) 34

CHART 17 GLOBAL AUDIO ANALYTICS END-USER MARKET BY CONTACT / SUPPORT CENTRES 2017-2024 (USD MILLION) 35

CHART 18 GLOBAL AUDIO ANALYTICS END-USER MARKET BY BFSI 2017-2024 (USD MILLION) 36

CHART 19 GLOBAL AUDIO ANALYTICS END-USER MARKET BY TELECOM & IT 2017-2024 (USD MILLION) 37

CHART 20 GLOBAL AUDIO ANALYTICS END-USER MARKET BY RETAIL & ECOMMERCE 2017-2024 (USD MILLION) 38

CHART 21 GLOBAL AUDIO ANALYTICS END-USER MARKET BY HEALTHCARE 2017-2024 (USD MILLION) 39

CHART 22 GLOBAL AUDIO ANALYTICS END-USER MARKET BY OTHERS 2017-2024 (USD MILLION) 40

CHART 23 GLOBAL AUDIO ANALYTICS MARKET, BY REGION, 2017-2024 (USD MILLION) 41

CHART 24 AUDIO ANALYTICS AMERICAS MARKET 2017-2024 (USD MILLION) 42

CHART 25 AUDIO ANALYTICS EMEA MARKET 2017-2024 (USD MILLION) 43

CHART 26 AUDIO ANALYTICS APAC MARKET 2017-2024 (USD MILLION) 44

?


List Of Table

Tables

TABLE 1 GLOBAL AUTONOMOUS VEHICLES MARKET BY COMPONENT, MARKET VALUE 2017-2024 (USD MILLION) 24

TABLE 2 GLOBAL AUDIO ANALYTICS MARKET BY COMPONENT, MARKET VALUE 2017-2027 (USD MILLION) 29

TABLE 3 GLOBAL AUDIO ANALYTICS SPEECH ENGINE MAREKT BY REGION, 2017-2024 (USD MILLION) 30

TABLE 4 GLOBAL AUDIO ANALYTICS INDEXING, ANALYSIS AND QUERY MARKET BY REGION 2017-2024 (USD MILLION) 31

TABLE 5 GLOBAL AUDIO ANALYTICS REPORTING AND VISUALIZATION MARKET BY REGION 2017-2024 (USD MILLION) 32

TABLE 6 GLOBAL AUDIO ANALYTICS BY VEHICLE TYPE, 2017-2024 (USD MILLION) 34

TABLE 7 GLOBAL AUDIO ANALYTICS MARKET VALUE, BY GEOGRAPHY, 2017-2024 (USD MILLION) 41

TABLE 8 PRODUCT/OFFERINGS PORTFOLIO ANALYSIS: AUDIO ANALYICS MARKET 45

TABLE 9 MERGER & ACQUISITION, 2013-2018 46

TABLE 10 PRODUCT LAUNCHES & EXHIBITIONS, 2013-2018 46

TABLE 11 AVAYA: OVERVIEW SNAPSHOT 47

TABLE 12 AVAYA: PRODUCT PROFILE 48

TABLE 13 AVAYA: BUSINESS UNITS 48

TABLE 14 AVAYA: GEOGRAPHIC REVENUE 49

TABLE 15 AVAYA: RECENT DEVELOPMENTS 50

TABLE 16 AVAYA: SWOT ANALYSIS 51

TABLE 17 GENESYS: OVERVIEW SNAPSHOT 52

TABLE 18 GENESYS: PRODUCT PROFILE 52

TABLE 19 GENESYS: RECENT DEVELOPMENTS 53

TABLE 20 GENESYS: SWOT ANALYSIS 53

TABLE 21 NICE: OVERVIEW SNAPSHOT 54

TABLE 22 NICE: PRODUCT PROFILE 55

TABLE 23 NICE: BUSINESS UNITS 55

TABLE 24 NICE: GEOGRAPHIC REVENUE 56

TABLE 25 NICE: RECENT DEVELOPMENTS 56

TABLE 26 NICE: SWOT ANALYSIS 57

TABLE 27 SESTEK: OVERVIEW SNAPSHOT 58

TABLE 28 SESTEK: PRODUCT PROFILE 58

TABLE 29 SESTEK: SWOT ANALYSIS 59

TABLE 30 VERINT: OVERVIEW SNAPSHOT 60

TABLE 31 VERINT: PRODUCT PROFILE 61

TABLE 32 VERINT: BUSINESS UNITS 61

TABLE 33 VERINT: GEOGRAPHIC REVENUE 62

TABLE 34 VERINT: RECENT DEVELOPMENTS 63

TABLE 35 VERINT: SWOT ANALYSIS 63

TABLE 36 CALLMINER: PRODUCT PROFILE 64

TABLE 37 SOUND INTELLIGENCE: PRODUCT PROFILE 65

TABLE 38 YACTRAQ ONLINE: PRODUCT PROFILE 66

TABLE 39 RESEARCH METHODOLOGY OF GLOBAL AUDIO ANALYTICS MARKET: TRIANGULATION 68

?

Licence Rights

"Single User $3,500- PDF via email with only 1 user license terms or online access with login details to customer
- Multi Users $4,000- PDF via email with up to 10 user license terms
- Enterprise License $5,000- PDF via email, can be utilized across the organization and can upload in their intranet.
We do have the online access for our reports where client can utilize our knowledge store and they will have their login details to access the report online instead of PDF file."

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Products and Companies


Companies

Avaya, NICE, and Verint

Company Profile

Company Profile Title

Global Audio Analytics Market - Drivers, Restraints, Opportunities, Trends, and Forecast up to 2024

There are several industries where audio analytics can have a positive impact. Some of the major areas where audio analytics could be deployed are contact/support centres, BFSI, retail and eCommerce, telecom and IT, and healthcare. With its implementation, the industries can reduce the overall business process cost by leveraging technologies including artificial intelligence and machine learning. This will help the organizations in automation and improve business processes, thus resulting in enhanced customer's experience.

Global audio analytics market is categorized based on the presence of diversified small and large vendors. Avaya, NICE, and Verint are some of the key vendors and are increasing their footprint, however small vendors are competing with them in the global market by maintaining competitive pricing and customized product offering. By entering into alliances and strategic partnerships with other players in the market, the global vendors are expected to grow further during the forecast period.

According to Infoholic Research, the global audio analytics market will grow at a CAGR of 18.2% during the forecast period 2018-2024. The aim of this report is to define, describe, and forecast the audio analytics market on the basis of segments, which includes type, component, end-user, and regions. In addition, it helps the venture capitalists in understanding the companies better and make well-informed decisions. It is primarily designed to provide the company's executives with strategically substantial competitor information, data analysis, and insights about the market, development, and implementation for an effective marketing plan.

The global audio analytics market is categorized based on four segments - type, component, end-user, and regions.

o By Type includes Speech, Voice, and Others

o By Component includes Search Engine, Indexing, Analysis and Query, Reporting and Visualization

o By End-User includes Contact/support centres, BFSI, Telecom & IT, Retail & eCommerce, Healthcare, and Others

o Regions include Americas, EMEA, and APAC (Americas include North America and Latin America; EMEA includes Europe, Middle East and Africa; APAC include East Asia, South Asia, South-East Asia, and Oceania)

The report comprises an analysis of vendor profile, which includes financial status, business units, key business priorities, SWOT, business strategies, and views.

The report covers the competitive landscape, which includes M&A, joint ventures & collaborations, and competitor comparison analysis.

In the vendor profile section, for companies that are privately held, the financial information and revenue of segments will be limited.

The key players offering audio analytics solutions across the globe include:

Avaya

Genesys

NICE

SESTEK

Verint

Some of the other prominent players in the audio analytics market include:

CallMiner

Sound Intelligence

Yactraq Online

READ MORE

Scope

Table of Contents

1 Executive Summary 8

1.1 Audio Analytics Market Share by Type and by Component (2017 and 2024 ) 9

2 Industry Outlook 10

2.1 Industry Snapshot 10

2.1.1 Industry Overview 10

2.1.2 Industry Trends 11

3 Market Snapshot 12

3.1 Total Addressable Market 12

3.2 Segment Addressable Market 12

3.2.1 PEST Analysis 14

3.2.2 Porter's Five Force Analysis 15

3.3 Related Markets 15

4 Market Characteristics 16

4.1 Market Evolution 16

4.2 Market Segmentation 17

4.3 Market Dynamics 17

4.3.1 Drivers 19

4.3.1.1 Increasing demand for conversational customer relationship management (CRM) services 19

4.3.1.2 Advancements in security systems 19

4.3.1.3 Proliferation of voice-enabled devices 19

4.3.2 Restraints 20

4.3.2.1 Demand for data scientist with adequate NLP skills 20

4.3.2.2 High initial setup cost 20

4.3.2.3 Integration of audio analytics technology with existing infrastructure 20

4.3.3 Opportunities 21

4.3.3.1 Growth of conversational platforms with AI across industries 21

4.3.3.2 Enhanced customer experience 21

4.3.3.3 Lower operational expenditure due to high levels of automation 21

4.3.4 DRO - Impact Analysis 22

5 Audio Analytics Market, By Type 23

5.1 Overview 23

5.2 Speech 24

5.3 Voice 25

5.4 Others 27

6 Audio Analytics Market, By Component 28

6.1 Overview 28

6.2 Speech Engine 29

6.3 Indexing, Analysis and Query 30

6.4 Reporting and Visualization 31

7 Audio Analytics Market, By End User 33

7.1 Overview 33

7.2 Contact / Support Centers 35

7.3 BFSI 36

7.4 Telecom & IT 37

7.5 Retail & eCommerce 38

7.6 Healthcare 39

7.7 Others 40

8 Audio Analytics Market, By Geography 41

8.1 Overview 41

8.2 Americas 42

8.3 EMEA 43

8.4 APAC 44

9 Competitive Landscape 45

9.1 Competitor Analysis 45

9.2 Product/Offerings Portfolio Analysis 45

9.3 Market Developments 46

9.3.1 Mergers & Acquisitions (M&A) 46

9.3.2 Product Launches & Exhibitions 46

10 Vendor Profiles 47

10.1 Avaya 47

10.1.1 Overview 47

10.1.2 Product Profile 48

10.1.3 Business Units 48

10.1.4 Geographic Revenue 49

10.1.5 Recent Developments 50

10.1.6 Business Focus 50

10.1.7 SWOT Analysis 51

10.2 Genesys 52

10.2.1 Overview 52

10.2.2 Product Profile 52

10.2.3 Recent Developments 53

10.2.4 Business Focus 53

10.2.5 SWOT Analysis 53

10.3 NICE 54

10.3.1 Overview 54

10.3.2 Product Profile 55

10.3.3 Business Units 55

10.3.4 Geographic Revenue 56

10.3.5 Recent Developments 56

10.3.6 Business Focus 56

10.3.7 SWOT Analysis 57

10.4 SESTEK 58

10.4.1 Overview 58

10.4.2 Product Profile 58

10.4.3 Business Focus 59

10.4.4 SWOT Analysis 59

10.5 Verint 60

10.5.1 Overview 60

10.5.2 Product Profile 61

10.5.3 Business Units 61

10.5.4 Geographic Revenue 62

10.5.5 Recent Developments 63

10.5.6 Business Focus 63

10.5.7 SWOT Analysis 63

11 Companies to Watch for 64

11.1 CallMiner 64

11.1.1 Overview 64

11.1.2 Product Profile 64

11.1.3 Analyst Opinion 64

11.2 Sound Intelligence 65

11.2.1 Overview 65

11.2.2 Product Profile 65

11.2.3 Analyst Opinion 65

11.3 Yactraq Online 66

11.3.1 Overview 66

11.3.2 Product Profile 66

11.3.3 Analyst Opinion 66

12 Annexure 67

12.1 Report Scope 67

12.2 Research Methodology 67

12.2.1 Data Collation & In-house Estimation 68

12.2.2 Market Triangulation 68

12.2.3 Forecasting 68

12.3 Study Declarations 69

12.4 Report Assumptions 69

12.5 Abbreviations 69

?


List Of Figure

Charts

CHART 1 GLOBAL AUDIO ANALYTICS MARKET REVENUE, 2017-2024 (USD MILLION) 12

CHART 2 PEST ANALYSIS: XXXXXXX MARKET 14

CHART 3 PORTER'S 5 FORCE ANALYSIS: AUDIO ANALYTICS MARKET 15

CHART 4 SEGMENTATION: AUDIO ANALYTICS MARKET 17

CHART 5 MARKET DYNAMICS - DRIVERS, RESTRAINTS & OPPORTUNITIES 18

CHART 6 DRO - IMPACT ANALYSIS: AUDIO ANALYTICS MARKET 22

CHART 7 GLOBAL AUDIO ANALYTICS MARKET BY TYPE, 2017-2024 (USD MILLION) 23

CHART 8 GLOBAL AUDIO ANALYTICS TYPE MARKET BY SPEECH 2017-2024 (USD MILLION) 25

CHART 9 GLOBAL AUDIO ANALYTICS TYPE MARKET BY VOICE 2017-2024 (USD MILLION) 26

CHART 10 GLOBAL AUDIO ANALYTICS TYPE MARKET BY OTHERS 2017-2024 (USD MILLION) 27

CHART 11 GLOBAL AUDIO ANALYTICS MARKET BY COMPONENT, 2017-2021 (USD MILLION) 28

CHART 12 GLOBAL AUDIO ANALYTICS COMPONENT MARKET BY SPEECH ENGINE 2017-2024 (USD MILLION) 29

CHART 13 GLOBAL AUDIO ANALYTICS COMPONENT MARKET BY INDEXING, ANALYSIS AND QUERY 2017-2024 (USD MILLION) 31

CHART 14 GLOBAL AUDIO ANALYTICS COMPONENT MARKET BY REPORTING & VISUALIZATION 2017-2024 (USD MILLION) 32

CHART 15 GLOBAL AUDIO ANALYTICS MARKET BY END-USER, 2017-2020 (USD MILLION) 33

CHART 16 GLOBAL AUDIO ANALYTICS MARKET BY END-USER, 2021-2024 (USD MILLION) 34

CHART 17 GLOBAL AUDIO ANALYTICS END-USER MARKET BY CONTACT / SUPPORT CENTRES 2017-2024 (USD MILLION) 35

CHART 18 GLOBAL AUDIO ANALYTICS END-USER MARKET BY BFSI 2017-2024 (USD MILLION) 36

CHART 19 GLOBAL AUDIO ANALYTICS END-USER MARKET BY TELECOM & IT 2017-2024 (USD MILLION) 37

CHART 20 GLOBAL AUDIO ANALYTICS END-USER MARKET BY RETAIL & ECOMMERCE 2017-2024 (USD MILLION) 38

CHART 21 GLOBAL AUDIO ANALYTICS END-USER MARKET BY HEALTHCARE 2017-2024 (USD MILLION) 39

CHART 22 GLOBAL AUDIO ANALYTICS END-USER MARKET BY OTHERS 2017-2024 (USD MILLION) 40

CHART 23 GLOBAL AUDIO ANALYTICS MARKET, BY REGION, 2017-2024 (USD MILLION) 41

CHART 24 AUDIO ANALYTICS AMERICAS MARKET 2017-2024 (USD MILLION) 42

CHART 25 AUDIO ANALYTICS EMEA MARKET 2017-2024 (USD MILLION) 43

CHART 26 AUDIO ANALYTICS APAC MARKET 2017-2024 (USD MILLION) 44

?


List Of Table

Tables

TABLE 1 GLOBAL AUTONOMOUS VEHICLES MARKET BY COMPONENT, MARKET VALUE 2017-2024 (USD MILLION) 24

TABLE 2 GLOBAL AUDIO ANALYTICS MARKET BY COMPONENT, MARKET VALUE 2017-2027 (USD MILLION) 29

TABLE 3 GLOBAL AUDIO ANALYTICS SPEECH ENGINE MAREKT BY REGION, 2017-2024 (USD MILLION) 30

TABLE 4 GLOBAL AUDIO ANALYTICS INDEXING, ANALYSIS AND QUERY MARKET BY REGION 2017-2024 (USD MILLION) 31

TABLE 5 GLOBAL AUDIO ANALYTICS REPORTING AND VISUALIZATION MARKET BY REGION 2017-2024 (USD MILLION) 32

TABLE 6 GLOBAL AUDIO ANALYTICS BY VEHICLE TYPE, 2017-2024 (USD MILLION) 34

TABLE 7 GLOBAL AUDIO ANALYTICS MARKET VALUE, BY GEOGRAPHY, 2017-2024 (USD MILLION) 41

TABLE 8 PRODUCT/OFFERINGS PORTFOLIO ANALYSIS: AUDIO ANALYICS MARKET 45

TABLE 9 MERGER & ACQUISITION, 2013-2018 46

TABLE 10 PRODUCT LAUNCHES & EXHIBITIONS, 2013-2018 46

TABLE 11 AVAYA: OVERVIEW SNAPSHOT 47

TABLE 12 AVAYA: PRODUCT PROFILE 48

TABLE 13 AVAYA: BUSINESS UNITS 48

TABLE 14 AVAYA: GEOGRAPHIC REVENUE 49

TABLE 15 AVAYA: RECENT DEVELOPMENTS 50

TABLE 16 AVAYA: SWOT ANALYSIS 51

TABLE 17 GENESYS: OVERVIEW SNAPSHOT 52

TABLE 18 GENESYS: PRODUCT PROFILE 52

TABLE 19 GENESYS: RECENT DEVELOPMENTS 53

TABLE 20 GENESYS: SWOT ANALYSIS 53

TABLE 21 NICE: OVERVIEW SNAPSHOT 54

TABLE 22 NICE: PRODUCT PROFILE 55

TABLE 23 NICE: BUSINESS UNITS 55

TABLE 24 NICE: GEOGRAPHIC REVENUE 56

TABLE 25 NICE: RECENT DEVELOPMENTS 56

TABLE 26 NICE: SWOT ANALYSIS 57

TABLE 27 SESTEK: OVERVIEW SNAPSHOT 58

TABLE 28 SESTEK: PRODUCT PROFILE 58

TABLE 29 SESTEK: SWOT ANALYSIS 59

TABLE 30 VERINT: OVERVIEW SNAPSHOT 60

TABLE 31 VERINT: PRODUCT PROFILE 61

TABLE 32 VERINT: BUSINESS UNITS 61

TABLE 33 VERINT: GEOGRAPHIC REVENUE 62

TABLE 34 VERINT: RECENT DEVELOPMENTS 63

TABLE 35 VERINT: SWOT ANALYSIS 63

TABLE 36 CALLMINER: PRODUCT PROFILE 64

TABLE 37 SOUND INTELLIGENCE: PRODUCT PROFILE 65

TABLE 38 YACTRAQ ONLINE: PRODUCT PROFILE 66

TABLE 39 RESEARCH METHODOLOGY OF GLOBAL AUDIO ANALYTICS MARKET: TRIANGULATION 68

?

"Single User $3,500- PDF via email with only 1 user license terms or online access with login details to customer
- Multi Users $4,000- PDF via email with up to 10 user license terms
- Enterprise License $5,000- PDF via email, can be utilized across the organization and can upload in their intranet.
We do have the online access for our reports where client can utilize our knowledge store and they will have their login details to access the report online instead of PDF file."

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

INQUIRE FOR COVID-19 IMPACT ANALYSIS


Companies

Avaya, NICE, and Verint