Competition Benchmarking in India Virtual Video Conferencing and Collaboration Market - Cisco WebEx, Microsoft Skype, Zoom Video Communications, GoToMeeting, Polycom, BlueJeans Network
- KR819
- Pages: 66
- June 2019
- Total Views:3391
- Region : Asia
- Ken Research
- Market Research Report

Details


Video Conferencing Market in India refers to both the audio and video conferencing solutions. Video conferencing facilitates conducting and initiating a live conference between two or more participants at different sites by using computer networks to transmit video, audio, and text data. Web conferencing and video conferencing software applications are used by organizations to stay connected with global partners and employees. Features included are Slideshow Presentations, Live or Streaming Video, VoIP, Web Tours, Meeting Recording, Whiteboard with Annotation, Text Chat, Polls, and Surveys and Screen Sharing. Revenue computation has been done on the basis of annual revenue generated instead of an accrual or contract basis. The market has attained speedy growth over a period of four years from 2014 to 2018. IT and Telecom sectors are the biggest users of the video conferencing software services in the Indian markets. This is followed by the users in the BFSI sector.
By End Users
During 2018, the revenue generated through the IT and Telecom sector contributed to a majority of the proportion in the overall Video Conferencing market. This was followed by BFSI, Retail, Healthcare, Logistics and Transportation, Education and Manufacturing sectors
The market is moderately concentrated with about six major companies accounting for the majority of the market in the country during CY’2018. The major companies in the market are Cisco, Microsoft Skype, Zoom Video Communications Inc, GoTo Meeting, Polycom, and Blue Jeans Network. Price, Clientele, Number of client accounts, Average contract duration, Average discount offered are some of the critical parameters on the basis of which companies compete in the market.
The ability to integrate into other applications is now a must-have capability, as the need to collaborate in real-time is becoming part of the new digital work hub experience (the digital work hub is an emerging category of enterprise-grade software that facilitates and manages the creation, curation, and communication of business content from the individual to ecosystem level). The demand for 4K has been rising; despite the fact, 1080p is still dominating in the market. Business users are demanding rich, immersive video. More providers can now deliver both 760P and 1080P video reliably, with some requirement for MPLS connectivity between campuses.
End Users
IT and Telecom
BFSI
Retail
Healthcare
Logistics and Transportation
Education
Manufacturing
Key Target Audience
Video Conferencing Providers
Webinar Companies
IT Companies
Hardware Companies
Historical Period - CY’2014-CY’2018
Cisco WebEx
Microsoft Skype
Zoom Video Communications Inc
Logmein (GoToMeeting)
Polycom
Blue Jeans Network
Company Overview
Recent Developments
Strengths
Weakness
Best Selling Collaboration plan
Subscription Plan
Pricing
Business Strategy
Future Plans
Go to Market Strategy Model for SMB
Major Clientele
Number of Users
Additional Services Offered
Technology Support and Integration
Number of Employees
Number of Contracts
Average Duration of Contract
Key Management Executives
Table Of Content
Scope
1. Executive Summary
Integration with Other Applications and Collaboration in Real Time
Growing Demand for 4K
Focusing on Webcasting and Live Broadcasts
Go to Market Strategy Models for SMBs
Other Suggestions
2. Research Methodology
2.1. Market Definitions
2.2. Abbreviations
2.3. Market Size and Modeling
Approach – Market Sizing
3. India Video Conferencing Market Size by Revenues, 2013-2018
4. India Video Conferencing Software Market Segmentation By End User Industry, 2018
5. Competition Benchmarking for Major Players in India Video Conferencing Market
5.1. Cisco WebEx
5.2. Microsoft Skype
5.3. Zoom Video Communications Inc
5.4. GoToMeeting
5.5. Polycom
5.6. BlueJeans Network
6. Decision Making Process Before Purchasing Video Conferencing Software in India
7. Reasons Why Organizations Less than 50 Employees doesn’t Prefer to Use Video Conferencing Software
Disclaimer
Contact Us
List Of Figure
Figure 3-1: India Video Conferencing Software Market Size on the Basis of Revenue in USD Million and Growth Rate in Percentage (%), CY’2014-CY’2018
Figure 3-2: India Video Conferencing Market Segmentation on the Basis of Video Conferencing as a Service and other Services) on the Basis of Revenues in Percentage (%), 2018
Figure 4-1: India Video Conferencing Market Segmentation on the Basis of End User on the Basis of Revenue in Percentage (%), 2018
Figure 5-1: Organizational Structure for Skype
Figure 5-2: Microsoft Skype Video Conferencing Segmentation on the Basis of Number of Users in Companies, in Percentage (%), 2018
Figure 5-3: Microsoft Skype Video Conferencing Segmentation on the Basis of Number of Clients by Industries in Percentage (%), 2018
Figure 5-4: Zoom Video Communications Inc Segmentation on the Basis of Number of Employees Working in the Organization by Number of Users, in Percentage (%), 2018
Figure 5-5: Zoom Video Communications Inc Segmentation by Industries on the Basis of Number of Clients in Percentage (%), 2018
Figure 5-6 GoToMeeting Segmentation by Major Industries on the Basis of Number of Clients in Percentage (%), 2018
Figure 5-7: Polycom Video Conferencing Market Segmentation on the Basis of Number of Employees in Percentage (%), 2018
List Of Table
Table 1-1: Cross Comparison between Intelligent Video Platforms and Traditional Video
Table 1-2: Heat Map Analysis for India Video Conferencing Market
Table 3-1: India Video Conferencing Software Market Size on the Basis of Revenue, CY’2014-CY’2018
Table 4-1: Rationale and Description for India Video Conferencing Software Market by End User Industry (IT and Telecom, BFSI, Retail, Healthcare, Logistics and Transportation, Education and Manufacturing) on the Basis of Revenue in USD Million, 2018
Table 4-2: India Video Conferencing Software Market Segmentation on the Basis of End User on the Basis of Revenue in USD Million, 2018
Table 5-1: Company Profile of Cisco WebEx Including Company Overview, Revenue Generation, Recent Developments, Reasons for Choosing WebEx/Strengths, Weakness, Subscription Monthly Plan* , Business Strategy, Future Plan, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Compatibility, Business Model, Average Contract Duration, Average Discount Offered to Enterprise and Major Clients
Table 5-2: Comparison of Different Plans offered by the Cisco WebEx Meetings and Teams
Table 5-3: Company Profile of Microsoft Skype covering major parameters such as Company Overview, Recent Developments, Reasons for choosing Skype, Reasons for not choosing Skype, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Number of Users, Additional Services Offered, Technology Support and Integration, Number of Employees, Average Contract Duration, Indian Key Personnel
Table 5-4: Comparison of Features Provided in Skype for Business Online Plan 1 and Skype for Business Online Plan 2
Table 5-5: Microsoft Team's Product Features of the Premium Paid Version
Table 5-6: Product Benchmarking for Microsoft Skype
Table 5-7: Notable Indian Partners for Microsoft Corporation
Table 5-8: Company Profile of Zoom Video Communications covering major parameters such as Company Overview, Recent Developments, Reasons for choosing Zoom Video Conferencing, Reasons for not choosing Zoom Video Conferencing, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Number of Users, Additional Services Offered, Technology Support and Integration, Number of Employees, Number of Users, Average Contract Duration, Indian Key Personnel and APAC Revenue of Zoom
Table 5-9: Description for the Plans Offered by Zoom Video Communications Inc
Table 5-10: Zoom Video Communications Inc Partners in the APAC Region
Table 5-11: Company Profile of GoToMeeting Covering Major Parameters such as Company Overview, Recent Developments, Reasons for choosing GoToMeeting, Reasons for not choosing GoToMeeting, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Number of Users, Additional Services Offered , Technology Support and Integration, Organizational Structure, Number of Employees, Average Contract Duration, Indian Key Personnel
Table 5-12: Description for the Plans Offered by GoToMeeting
Table 5-13: Company Profile of Polycom Covering Major Parameters Including Company Overview, Recent Developments, Reasons for choosing Polycom, Reasons for not choosing Polycom, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share Go To Market Strategy for SMB, Major Clientele and Strategies, Number of Users, Technology Support and Integration, Organizational Structure, Number of Employees and Indian Key Personnel
Table 5-14: Solutions Provided by Polycom Inc for Different Industries
Table 5-15: Solutions Provided by Polycom Inc for Different Workspace
Table 5-16: Partners of Polycom Inc in India
Table 5-17: Company Profile of BlueJeans Network Including Company Overview, Recent Developments, Reasons for choosing BlueJeans Network, Reasons for not choosing BlueJeans Network, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share Go To Market Strategy for SMB, Major Clientele and Strategies, Number of Users, Technology Support and Integration, Organizational Structure, Number of Employees and Indian Key Personnel
Table 5-18: Asia Pacific Partners of Blue Jeans Including Resellers, Service Providers and Distributors
Table 5-19: Comparison of Different Plans offered by the BlueJeans Network
Table 6-1: Decision Making Process before Purchasing Video Conferencing Software in India
Table 7-1: Reasons That Organizations Having Employee Size of Less Than 50 Employees Doesn’t Prefer To Use Video Conferencing Software
Licence Rights
License Type | Excel Only | Single User | Single User + Excel | Hard Copy | Corporate User License |
Deliverable Format | ![]() |
![]() |
![]() ![]() |
![]() |
![]() ![]() |
What will it include? | Statistics and charts only; no qualitative content | Qualitative & quantitative aspects of the market | Qualitative & quantitative aspects in PDF + statistics and charts in excel | Printed report including qualitative and quantitative aspects | Qualitative & quantitative aspects in PDF + statistics and charts in excel |
Print Option | ![]() |
![]() |
![]() |
![]() |
![]() |
User Sharing | Restricted to one registered login | Restricted to one registered login | Restricted to one registered login | Access to Printed Report; No Soft Copy | Multiple Users within the Company/ Enterprise |
Download Option | ![]() |
![]() |
![]() |
![]() |
![]() |
Copy Option | ![]() |
![]() |
![]() |
![]() |
![]() |
Citation | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) |
Customization | ![]() |
![]() |
![]() |
![]() |
20% |
Analyst Time (Post Purchase Queries on Call/ Email) | ![]() |
![]() |
![]() |
![]() |
![]() |
Disclaimer : In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view. |

Section Purchase
INQUIRE FOR COVID-19 IMPACT ANALYSIS
Products and Companies
Products
End Users (IT and Telecom , BFSI, Retail , Healthcare, Logistics and Transportation, Education , Manufacturing)
Companies
Cisco WebEx, Microsoft Skype , Zoom Video Communications Inc , Logmein (GoToMeeting) , Polycom , Blue Jeans Network
Company Profile
Company Profile Title


Video Conferencing Market in India refers to both the audio and video conferencing solutions. Video conferencing facilitates conducting and initiating a live conference between two or more participants at different sites by using computer networks to transmit video, audio, and text data. Web conferencing and video conferencing software applications are used by organizations to stay connected with global partners and employees. Features included are Slideshow Presentations, Live or Streaming Video, VoIP, Web Tours, Meeting Recording, Whiteboard with Annotation, Text Chat, Polls, and Surveys and Screen Sharing. Revenue computation has been done on the basis of annual revenue generated instead of an accrual or contract basis. The market has attained speedy growth over a period of four years from 2014 to 2018. IT and Telecom sectors are the biggest users of the video conferencing software services in the Indian markets. This is followed by the users in the BFSI sector.
By End Users
During 2018, the revenue generated through the IT and Telecom sector contributed to a majority of the proportion in the overall Video Conferencing market. This was followed by BFSI, Retail, Healthcare, Logistics and Transportation, Education and Manufacturing sectors
The market is moderately concentrated with about six major companies accounting for the majority of the market in the country during CY’2018. The major companies in the market are Cisco, Microsoft Skype, Zoom Video Communications Inc, GoTo Meeting, Polycom, and Blue Jeans Network. Price, Clientele, Number of client accounts, Average contract duration, Average discount offered are some of the critical parameters on the basis of which companies compete in the market.
The ability to integrate into other applications is now a must-have capability, as the need to collaborate in real-time is becoming part of the new digital work hub experience (the digital work hub is an emerging category of enterprise-grade software that facilitates and manages the creation, curation, and communication of business content from the individual to ecosystem level). The demand for 4K has been rising; despite the fact, 1080p is still dominating in the market. Business users are demanding rich, immersive video. More providers can now deliver both 760P and 1080P video reliably, with some requirement for MPLS connectivity between campuses.
End Users
IT and Telecom
BFSI
Retail
Healthcare
Logistics and Transportation
Education
Manufacturing
Key Target Audience
Video Conferencing Providers
Webinar Companies
IT Companies
Hardware Companies
Historical Period - CY’2014-CY’2018
Cisco WebEx
Microsoft Skype
Zoom Video Communications Inc
Logmein (GoToMeeting)
Polycom
Blue Jeans Network
Company Overview
Recent Developments
Strengths
Weakness
Best Selling Collaboration plan
Subscription Plan
Pricing
Business Strategy
Future Plans
Go to Market Strategy Model for SMB
Major Clientele
Number of Users
Additional Services Offered
Technology Support and Integration
Number of Employees
Number of Contracts
Average Duration of Contract
Key Management Executives
Scope
1. Executive Summary
Integration with Other Applications and Collaboration in Real Time
Growing Demand for 4K
Focusing on Webcasting and Live Broadcasts
Go to Market Strategy Models for SMBs
Other Suggestions
2. Research Methodology
2.1. Market Definitions
2.2. Abbreviations
2.3. Market Size and Modeling
Approach – Market Sizing
3. India Video Conferencing Market Size by Revenues, 2013-2018
4. India Video Conferencing Software Market Segmentation By End User Industry, 2018
5. Competition Benchmarking for Major Players in India Video Conferencing Market
5.1. Cisco WebEx
5.2. Microsoft Skype
5.3. Zoom Video Communications Inc
5.4. GoToMeeting
5.5. Polycom
5.6. BlueJeans Network
6. Decision Making Process Before Purchasing Video Conferencing Software in India
7. Reasons Why Organizations Less than 50 Employees doesn’t Prefer to Use Video Conferencing Software
Disclaimer
Contact Us
List Of Figure
Figure 3-1: India Video Conferencing Software Market Size on the Basis of Revenue in USD Million and Growth Rate in Percentage (%), CY’2014-CY’2018
Figure 3-2: India Video Conferencing Market Segmentation on the Basis of Video Conferencing as a Service and other Services) on the Basis of Revenues in Percentage (%), 2018
Figure 4-1: India Video Conferencing Market Segmentation on the Basis of End User on the Basis of Revenue in Percentage (%), 2018
Figure 5-1: Organizational Structure for Skype
Figure 5-2: Microsoft Skype Video Conferencing Segmentation on the Basis of Number of Users in Companies, in Percentage (%), 2018
Figure 5-3: Microsoft Skype Video Conferencing Segmentation on the Basis of Number of Clients by Industries in Percentage (%), 2018
Figure 5-4: Zoom Video Communications Inc Segmentation on the Basis of Number of Employees Working in the Organization by Number of Users, in Percentage (%), 2018
Figure 5-5: Zoom Video Communications Inc Segmentation by Industries on the Basis of Number of Clients in Percentage (%), 2018
Figure 5-6 GoToMeeting Segmentation by Major Industries on the Basis of Number of Clients in Percentage (%), 2018
Figure 5-7: Polycom Video Conferencing Market Segmentation on the Basis of Number of Employees in Percentage (%), 2018
List Of Table
Table 1-1: Cross Comparison between Intelligent Video Platforms and Traditional Video
Table 1-2: Heat Map Analysis for India Video Conferencing Market
Table 3-1: India Video Conferencing Software Market Size on the Basis of Revenue, CY’2014-CY’2018
Table 4-1: Rationale and Description for India Video Conferencing Software Market by End User Industry (IT and Telecom, BFSI, Retail, Healthcare, Logistics and Transportation, Education and Manufacturing) on the Basis of Revenue in USD Million, 2018
Table 4-2: India Video Conferencing Software Market Segmentation on the Basis of End User on the Basis of Revenue in USD Million, 2018
Table 5-1: Company Profile of Cisco WebEx Including Company Overview, Revenue Generation, Recent Developments, Reasons for Choosing WebEx/Strengths, Weakness, Subscription Monthly Plan* , Business Strategy, Future Plan, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Compatibility, Business Model, Average Contract Duration, Average Discount Offered to Enterprise and Major Clients
Table 5-2: Comparison of Different Plans offered by the Cisco WebEx Meetings and Teams
Table 5-3: Company Profile of Microsoft Skype covering major parameters such as Company Overview, Recent Developments, Reasons for choosing Skype, Reasons for not choosing Skype, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Number of Users, Additional Services Offered, Technology Support and Integration, Number of Employees, Average Contract Duration, Indian Key Personnel
Table 5-4: Comparison of Features Provided in Skype for Business Online Plan 1 and Skype for Business Online Plan 2
Table 5-5: Microsoft Team's Product Features of the Premium Paid Version
Table 5-6: Product Benchmarking for Microsoft Skype
Table 5-7: Notable Indian Partners for Microsoft Corporation
Table 5-8: Company Profile of Zoom Video Communications covering major parameters such as Company Overview, Recent Developments, Reasons for choosing Zoom Video Conferencing, Reasons for not choosing Zoom Video Conferencing, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Number of Users, Additional Services Offered, Technology Support and Integration, Number of Employees, Number of Users, Average Contract Duration, Indian Key Personnel and APAC Revenue of Zoom
Table 5-9: Description for the Plans Offered by Zoom Video Communications Inc
Table 5-10: Zoom Video Communications Inc Partners in the APAC Region
Table 5-11: Company Profile of GoToMeeting Covering Major Parameters such as Company Overview, Recent Developments, Reasons for choosing GoToMeeting, Reasons for not choosing GoToMeeting, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share, Go to Market Strategy Model for SMB, Major Clientele and Strategies, Number of Users, Additional Services Offered , Technology Support and Integration, Organizational Structure, Number of Employees, Average Contract Duration, Indian Key Personnel
Table 5-12: Description for the Plans Offered by GoToMeeting
Table 5-13: Company Profile of Polycom Covering Major Parameters Including Company Overview, Recent Developments, Reasons for choosing Polycom, Reasons for not choosing Polycom, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share Go To Market Strategy for SMB, Major Clientele and Strategies, Number of Users, Technology Support and Integration, Organizational Structure, Number of Employees and Indian Key Personnel
Table 5-14: Solutions Provided by Polycom Inc for Different Industries
Table 5-15: Solutions Provided by Polycom Inc for Different Workspace
Table 5-16: Partners of Polycom Inc in India
Table 5-17: Company Profile of BlueJeans Network Including Company Overview, Recent Developments, Reasons for choosing BlueJeans Network, Reasons for not choosing BlueJeans Network, Best Selling Solution, Subscription Plan, Pricing, Business Strategy, Future Plan, Revenue and Market Share Go To Market Strategy for SMB, Major Clientele and Strategies, Number of Users, Technology Support and Integration, Organizational Structure, Number of Employees and Indian Key Personnel
Table 5-18: Asia Pacific Partners of Blue Jeans Including Resellers, Service Providers and Distributors
Table 5-19: Comparison of Different Plans offered by the BlueJeans Network
Table 6-1: Decision Making Process before Purchasing Video Conferencing Software in India
Table 7-1: Reasons That Organizations Having Employee Size of Less Than 50 Employees Doesn’t Prefer To Use Video Conferencing Software
License Type | Excel Only | Single User | Single User + Excel | Hard Copy | Corporate User License |
Deliverable Format | ![]() |
![]() |
![]() ![]() |
![]() |
![]() ![]() |
What will it include? | Statistics and charts only; no qualitative content | Qualitative & quantitative aspects of the market | Qualitative & quantitative aspects in PDF + statistics and charts in excel | Printed report including qualitative and quantitative aspects | Qualitative & quantitative aspects in PDF + statistics and charts in excel |
Print Option | ![]() |
![]() |
![]() |
![]() |
![]() |
User Sharing | Restricted to one registered login | Restricted to one registered login | Restricted to one registered login | Access to Printed Report; No Soft Copy | Multiple Users within the Company/ Enterprise |
Download Option | ![]() |
![]() |
![]() |
![]() |
![]() |
Copy Option | ![]() |
![]() |
![]() |
![]() |
![]() |
Citation | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) | Yes (Not Publically; but to Private Parties within the company/ affiliate) |
Customization | ![]() |
![]() |
![]() |
![]() |
20% |
Analyst Time (Post Purchase Queries on Call/ Email) | ![]() |
![]() |
![]() |
![]() |
![]() |
Disclaimer : In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view. |

INQUIRE FOR COVID-19 IMPACT ANALYSIS
Products
End Users (IT and Telecom , BFSI, Retail , Healthcare, Logistics and Transportation, Education , Manufacturing)
Companies
Cisco WebEx, Microsoft Skype , Zoom Video Communications Inc , Logmein (GoToMeeting) , Polycom , Blue Jeans Network