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Tanzania-Telecoms, Mobile, Broadband and Digital Media-Statistics and Analyses

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Tanzania's government orders suspension of licences to enforce IPOs

The government has actively embraced competition in the telecom market, and has encouraged the private sector despite it having retaken control of the incumbent telco TTCL in June 2016. Foreign participation has also been encouraged to promote economic growth and social development. Policy reforms have led to the telecom sector becoming among the most liberal in Africa. However, high import tariffs on telecoms equipment and taxes on telephone facilities by various authorities are still placing a burden on investors and operators.

Tanzania has two fixed-line operators (TTCL and Zantel) and eight operational mobile networks, with four additional players licensed under a new converged regulatory regime. With four major operators Vodacom, Bharti Airtel (formerly Zain), Tigo and Zantel mobile penetration has reached 83% by March 2017. In recent years a price war among these players has adversely affected the smaller operators, which have suffered from customer churn.

The converged licensing regime has brought a large number of new players into the market. The liberalisation of Voice-over-Internet Protocol (VoIP) telephony as well as the introduction of third and fourth generation (3G, LTE) mobile services and wireless broadband networks has boosting the internet sector which has been otherwise hampered by the low level of development of the traditional fixed-line network.

Following the launch of mobile broadband services the mobile network operators have become the leading internet service providers. Operators are hoping for revenue growth in the mobile data services market, given that the voice market is almost entirely prepaid and voice ARPU continues to fall. To this end they have invested in network upgrades. A fast developing source of revenue is from mobile money transfer and m-banking services.

The landing of the first fibre optic international submarine cables in the country in recent years has revolutionised the market which up to that point entirely depended on expensive satellite connections. In parallel, the government is working on the later phases of a national fibre backbone network aimed at connecting population centres around the country.

The government has become more determined to manage the telecom sector more effectively. It has cracked down on counterfeit smartphones, which were thought to account for up to 30% of devices in circulation at the start of the campaign, while in early 2016 the telecom regulator's board was dismissed after it had failed to update the Telecommunications Traffic Monitoring System (TTMS). This system was expected to deliver up to TZS400 billion to the government annually. In late 2016 a new tax collection system was launched to help generate revenue from telecom services.

The government in September completed a long-term process to reacquire TTCL, buying out the 35% stake owned by Bharti Airtel. Since then TTCL has undergone a restricting exercise and has secured financing to improve its network infrastructure.

Market penetration rates in Tanzania's telecoms sector 2016

Market | Penetration rate

Fixed-line telephony | 0.2%

Internet users | 39%

Mobile SIM (population) | 83%

Key developments:

Government orders suspension of licences to telcos failing to list 25% of shares on the stock market;

Halotel Tanzania launches Halopesa m-banking service;

TTCL enters m-money market, invests $271 million to upgrade exchanges;

Liquid Telecom acquires the ISP Startel Tanzania;

GSMA initiates rural tower sharing partnership to provide services to rural areas;

TTCL extends LTE-A service;

Mobile Number Portability introduced in March 2017;

Government sets up Telecommunications Revenue Assurance System (TRASS) to improve telecom tax raising ability;

Telecom regulator in March 2017 fined mobile operators for failing to register SIM cards;

TTCL secures TZS600 billion loan to enable it to improve its telecom infrastructure and services in rural areas;

Vodacom Tanzania updated M-Pesa service with its G2 platform;

Tanzanian MNOs improve on full m-money interoperability;

Regulator sets voice interconnection rates to 2017;

Government allocates TZS17.5 billion to improve rural telecom infrastructure;

Report update includes regulator's market data to March 2017, operator data to Q1 2017, recent market developments.

Companies mentioned in this report:

Tanzania Telecommunications Company (TTCL); Zanzibar Telecommunications Corporation (Zantel); Vodacom Tanzania; Bharti Airtel (Zain); Millicom (Tigo); Benson Informatics Limited (BOL); Sasatel (Dovetel); Africa Online; Raha.com; Tele2; Alink; SatCom Networks; SimbaNet; Afsat; Cats-Net.

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Table Of Content

Scope

1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Market analysis

5. Regulatory environment

5.1 Regulatory authority

5.2 National Telecommunications Policy 1997

5.3 National ICT Policy

5.4 Regulatory overhaul

5.5 Electronic and Postal Communication Act 2010

5.6 Telecom sector liberalisation

5.6.1 Converged licensing framework (CLF)

5.6.2 International gateways

5.7 Interconnection

5.8 Universal Communication Services Access Fund (UCSAF)

5.9 Foreign ownership restrictions

5.10 SIM card registration

5.11 Mobile Number Portability (MNP)

5.12 Voice over Internet Protocol (VoIP)

6. Fixed network operators

6.1 TTCL

6.1.1 Privatisation and exclusivity period 2000-2005

6.1.2 SaskTel management contract 2007-2009

6.1.3 Future direction

6.2 Zantel

6.3 BOL (Smart)

7. Telecommunications infrastructure

7.1 TTCL's fixed-line network

7.2 Wireless local loop (WLL)

7.3 Private networks

7.4 National fibre backbone

8. International infrastructure

8.1 Submarine fibre

8.2 Satellite

8.3 Terrestrial

9. Broadband market

9.1 Introduction and statistical overview

9.1.1 Market analysis

9.1.2 Broadband statistics

9.1.3 Public internet access locations

9.1.4 ISP market

9.1.5 Tanzania Internet Exchange (TIX, AIXP)

9.1.6 ccTLD management

9.2 Broadband infrastructure

9.2.1 Hybrid Fibre Coax (HFC) networks

9.2.2 Digital Subscriber Line (DSL) Networks

9.2.3 EV-DO

9.2.4 Fixed wireless (WiMAX, WiBro, Wi-Fi)

9.2.5 Satellite broadband

10. Digital economy

10.1 E-health

10.2 E-learning

11. Digital media

11.1 Digital TV developments

12. Mobile market

12.1 Market analysis

12.2 Mobile statistics

12.2.1 Mobile data services

12.2.2 Mobile broadband

12.2.3 Forecasts mobile subscribers 2018; 2020; 2022

12.3 Regulatory issues

12.3.1 Mobile Number Portability (MNP)

12.3.2 Quality of Service

12.3.3 Spectrum auctions

12.3.4 Tariffs

12.3.5 International roaming

12.3.6 Mobile Termination Rates (MTRs)

12.3.7 Network sharing

12.3.8 Roaming

12.4 Mobile infrastructure

12.4.1 Digital networks

12.5 Other infrastructure developments

12.5.1 Mobile satellite services

12.5.2 Tower infrastructure

12.5.3 Voice-over-LTE (VoLTE)

12.6 Major mobile operators

12.6.1 TTCL Mobile

12.6.2 Vodacom Tanzania

12.6.3 Bharti Airtel (formerly Zain, Celtel)

12.6.4 Millicom Tanzania (Mobitel, Tigo)

12.6.5 Zanzibar Telecommunication (Zantel)

12.6.6 Halotel (Viettel Tanzania0

12.6.7 Mobile Virtual network Operators (MVNOs)

12.7 Mobile content and applications

12.7.1 Money transfer, m-banking

12.7.2 Mobile TV

12.7.3 M-health

12.8 Handsets

13. Related reports

Table 1 Country statistics Tanzania 2016 (e)

Table 2 Fixed-line network statistics 2017 (Mar)

Table 3 Internet provider statistics 2017

Table 4 Internet user statistics 2016 (e)

Table 5 Mobile statistics 2017 (Mar)

Table 6 National telecommunications authority

Table 7 Interconnection rates 2012- 2017

Table 8 TTCL financial data 2010; 2012-2014

Table 9 BOL (Smart) mobile subscribers 2015-2017

Table 10 Historic-Fixed lines in service by operator and teledensity 1999-2009

Table 11 Fixed lines in service by operator and teledensity 2010-2018

Table 12 TTCL fixed lines in service 2010- 2017

Table 13 Fixed lines in service 1995-2017

Table 14 International bandwidth 2001-2015

Table 15 Historic-Internet users and penetration rate 1999-2009

Table 16 Internet users and penetration rate 2010-2017

Table 17 Internet users and penetration rate 2005 2017

Table 18 Historic-Fixed-line internet subscribers 2001-2017

Table 19 Fixed-line broadband subscribers 2005-2017

Table 20 Cable modem broadband subscribers 2005-2016

Table 21 Fixed wireless internet subscribers 2011-2017

Table 22 Pay TV subscribers by platform 2010-2016

Table 23 Historic-Mobile subscribers and penetration rate 1995-2009

Table 24 Mobile subscribers and penetration rate 2010-2018

Table 25 Mobile voice subscriber market share by operator 2011-2016

Table 26 Average use of services per subscriber 2012-2017

Table 27 SMS traffic 2012-2017

Table 28 Active mobile broadband subscribers and penetration rate 2008-2016

Table 29 Mobile internet subscribers 2011-2016

Table 30 Forecast mobile subscribers 2018; 2020; 2022

Table 31 Average mobile tariffs 2005-2016

Table 32 TTCL mobile subscribers 2006-2017

Table 33 Vodacom Tanzania subscribers 2000-2017

Table 34 Vodacom Tanzania data subscribers 2013-2016

Table 35 Vodacom Tanzania ARPU ($) 2003-2014

Table 36 Vodacom Tanzania ARPU (TZS) 2011-2016

Table 37 Airtel subscribers 2002-2017

Table 38 Zain Tanzania ARPU 2002-2009

Table 39 Millicom Tanzania mobile subscribers 2000-2017

Table 40 Zantel mobile subscribers 2000-2017

Table 41 Halotel mobile subscribers 2015-2017

Table 42 Mobile money subscriptions by operator 2015-2017

Chart 1 Fixed lines in service by operator and teledensity 2005 20189

Chart 2 Pay TV subscribers by platform 2010 2016

Chart 3 Mobile subscribers in Tanzania 2005-2018

Exhibit 1 Emergency rescue scheme for Lake Victoria

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Products and Companies

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Tanzania


Companies

Tanzania Telecommunications Company (TTCL), Zanzibar Telecommunications Corporation (Zantel), Vodacom Tanzania, Bharti Airtel (Zain), Millicom (Tigo), Benson Informatics Limited (BOL), Sasatel (Dovetel), Africa Online, Raha.com, Tele2, Alink, SatCom Networks, SimbaNet, Afsat, Cats-Net.

Company Profile

Company Profile Title

Tanzania's government orders suspension of licences to enforce IPOs

The government has actively embraced competition in the telecom market, and has encouraged the private sector despite it having retaken control of the incumbent telco TTCL in June 2016. Foreign participation has also been encouraged to promote economic growth and social development. Policy reforms have led to the telecom sector becoming among the most liberal in Africa. However, high import tariffs on telecoms equipment and taxes on telephone facilities by various authorities are still placing a burden on investors and operators.

Tanzania has two fixed-line operators (TTCL and Zantel) and eight operational mobile networks, with four additional players licensed under a new converged regulatory regime. With four major operators Vodacom, Bharti Airtel (formerly Zain), Tigo and Zantel mobile penetration has reached 83% by March 2017. In recent years a price war among these players has adversely affected the smaller operators, which have suffered from customer churn.

The converged licensing regime has brought a large number of new players into the market. The liberalisation of Voice-over-Internet Protocol (VoIP) telephony as well as the introduction of third and fourth generation (3G, LTE) mobile services and wireless broadband networks has boosting the internet sector which has been otherwise hampered by the low level of development of the traditional fixed-line network.

Following the launch of mobile broadband services the mobile network operators have become the leading internet service providers. Operators are hoping for revenue growth in the mobile data services market, given that the voice market is almost entirely prepaid and voice ARPU continues to fall. To this end they have invested in network upgrades. A fast developing source of revenue is from mobile money transfer and m-banking services.

The landing of the first fibre optic international submarine cables in the country in recent years has revolutionised the market which up to that point entirely depended on expensive satellite connections. In parallel, the government is working on the later phases of a national fibre backbone network aimed at connecting population centres around the country.

The government has become more determined to manage the telecom sector more effectively. It has cracked down on counterfeit smartphones, which were thought to account for up to 30% of devices in circulation at the start of the campaign, while in early 2016 the telecom regulator's board was dismissed after it had failed to update the Telecommunications Traffic Monitoring System (TTMS). This system was expected to deliver up to TZS400 billion to the government annually. In late 2016 a new tax collection system was launched to help generate revenue from telecom services.

The government in September completed a long-term process to reacquire TTCL, buying out the 35% stake owned by Bharti Airtel. Since then TTCL has undergone a restricting exercise and has secured financing to improve its network infrastructure.

Market penetration rates in Tanzania's telecoms sector 2016

Market | Penetration rate

Fixed-line telephony | 0.2%

Internet users | 39%

Mobile SIM (population) | 83%

Key developments:

Government orders suspension of licences to telcos failing to list 25% of shares on the stock market;

Halotel Tanzania launches Halopesa m-banking service;

TTCL enters m-money market, invests $271 million to upgrade exchanges;

Liquid Telecom acquires the ISP Startel Tanzania;

GSMA initiates rural tower sharing partnership to provide services to rural areas;

TTCL extends LTE-A service;

Mobile Number Portability introduced in March 2017;

Government sets up Telecommunications Revenue Assurance System (TRASS) to improve telecom tax raising ability;

Telecom regulator in March 2017 fined mobile operators for failing to register SIM cards;

TTCL secures TZS600 billion loan to enable it to improve its telecom infrastructure and services in rural areas;

Vodacom Tanzania updated M-Pesa service with its G2 platform;

Tanzanian MNOs improve on full m-money interoperability;

Regulator sets voice interconnection rates to 2017;

Government allocates TZS17.5 billion to improve rural telecom infrastructure;

Report update includes regulator's market data to March 2017, operator data to Q1 2017, recent market developments.

Companies mentioned in this report:

Tanzania Telecommunications Company (TTCL); Zanzibar Telecommunications Corporation (Zantel); Vodacom Tanzania; Bharti Airtel (Zain); Millicom (Tigo); Benson Informatics Limited (BOL); Sasatel (Dovetel); Africa Online; Raha.com; Tele2; Alink; SatCom Networks; SimbaNet; Afsat; Cats-Net.

READ MORE

Scope

1. Executive summary

2. Key statistics

3. Country overview

4. Telecommunications market

4.1 Market analysis

5. Regulatory environment

5.1 Regulatory authority

5.2 National Telecommunications Policy 1997

5.3 National ICT Policy

5.4 Regulatory overhaul

5.5 Electronic and Postal Communication Act 2010

5.6 Telecom sector liberalisation

5.6.1 Converged licensing framework (CLF)

5.6.2 International gateways

5.7 Interconnection

5.8 Universal Communication Services Access Fund (UCSAF)

5.9 Foreign ownership restrictions

5.10 SIM card registration

5.11 Mobile Number Portability (MNP)

5.12 Voice over Internet Protocol (VoIP)

6. Fixed network operators

6.1 TTCL

6.1.1 Privatisation and exclusivity period 2000-2005

6.1.2 SaskTel management contract 2007-2009

6.1.3 Future direction

6.2 Zantel

6.3 BOL (Smart)

7. Telecommunications infrastructure

7.1 TTCL's fixed-line network

7.2 Wireless local loop (WLL)

7.3 Private networks

7.4 National fibre backbone

8. International infrastructure

8.1 Submarine fibre

8.2 Satellite

8.3 Terrestrial

9. Broadband market

9.1 Introduction and statistical overview

9.1.1 Market analysis

9.1.2 Broadband statistics

9.1.3 Public internet access locations

9.1.4 ISP market

9.1.5 Tanzania Internet Exchange (TIX, AIXP)

9.1.6 ccTLD management

9.2 Broadband infrastructure

9.2.1 Hybrid Fibre Coax (HFC) networks

9.2.2 Digital Subscriber Line (DSL) Networks

9.2.3 EV-DO

9.2.4 Fixed wireless (WiMAX, WiBro, Wi-Fi)

9.2.5 Satellite broadband

10. Digital economy

10.1 E-health

10.2 E-learning

11. Digital media

11.1 Digital TV developments

12. Mobile market

12.1 Market analysis

12.2 Mobile statistics

12.2.1 Mobile data services

12.2.2 Mobile broadband

12.2.3 Forecasts mobile subscribers 2018; 2020; 2022

12.3 Regulatory issues

12.3.1 Mobile Number Portability (MNP)

12.3.2 Quality of Service

12.3.3 Spectrum auctions

12.3.4 Tariffs

12.3.5 International roaming

12.3.6 Mobile Termination Rates (MTRs)

12.3.7 Network sharing

12.3.8 Roaming

12.4 Mobile infrastructure

12.4.1 Digital networks

12.5 Other infrastructure developments

12.5.1 Mobile satellite services

12.5.2 Tower infrastructure

12.5.3 Voice-over-LTE (VoLTE)

12.6 Major mobile operators

12.6.1 TTCL Mobile

12.6.2 Vodacom Tanzania

12.6.3 Bharti Airtel (formerly Zain, Celtel)

12.6.4 Millicom Tanzania (Mobitel, Tigo)

12.6.5 Zanzibar Telecommunication (Zantel)

12.6.6 Halotel (Viettel Tanzania0

12.6.7 Mobile Virtual network Operators (MVNOs)

12.7 Mobile content and applications

12.7.1 Money transfer, m-banking

12.7.2 Mobile TV

12.7.3 M-health

12.8 Handsets

13. Related reports

Table 1 Country statistics Tanzania 2016 (e)

Table 2 Fixed-line network statistics 2017 (Mar)

Table 3 Internet provider statistics 2017

Table 4 Internet user statistics 2016 (e)

Table 5 Mobile statistics 2017 (Mar)

Table 6 National telecommunications authority

Table 7 Interconnection rates 2012- 2017

Table 8 TTCL financial data 2010; 2012-2014

Table 9 BOL (Smart) mobile subscribers 2015-2017

Table 10 Historic-Fixed lines in service by operator and teledensity 1999-2009

Table 11 Fixed lines in service by operator and teledensity 2010-2018

Table 12 TTCL fixed lines in service 2010- 2017

Table 13 Fixed lines in service 1995-2017

Table 14 International bandwidth 2001-2015

Table 15 Historic-Internet users and penetration rate 1999-2009

Table 16 Internet users and penetration rate 2010-2017

Table 17 Internet users and penetration rate 2005 2017

Table 18 Historic-Fixed-line internet subscribers 2001-2017

Table 19 Fixed-line broadband subscribers 2005-2017

Table 20 Cable modem broadband subscribers 2005-2016

Table 21 Fixed wireless internet subscribers 2011-2017

Table 22 Pay TV subscribers by platform 2010-2016

Table 23 Historic-Mobile subscribers and penetration rate 1995-2009

Table 24 Mobile subscribers and penetration rate 2010-2018

Table 25 Mobile voice subscriber market share by operator 2011-2016

Table 26 Average use of services per subscriber 2012-2017

Table 27 SMS traffic 2012-2017

Table 28 Active mobile broadband subscribers and penetration rate 2008-2016

Table 29 Mobile internet subscribers 2011-2016

Table 30 Forecast mobile subscribers 2018; 2020; 2022

Table 31 Average mobile tariffs 2005-2016

Table 32 TTCL mobile subscribers 2006-2017

Table 33 Vodacom Tanzania subscribers 2000-2017

Table 34 Vodacom Tanzania data subscribers 2013-2016

Table 35 Vodacom Tanzania ARPU ($) 2003-2014

Table 36 Vodacom Tanzania ARPU (TZS) 2011-2016

Table 37 Airtel subscribers 2002-2017

Table 38 Zain Tanzania ARPU 2002-2009

Table 39 Millicom Tanzania mobile subscribers 2000-2017

Table 40 Zantel mobile subscribers 2000-2017

Table 41 Halotel mobile subscribers 2015-2017

Table 42 Mobile money subscriptions by operator 2015-2017

Chart 1 Fixed lines in service by operator and teledensity 2005 20189

Chart 2 Pay TV subscribers by platform 2010 2016

Chart 3 Mobile subscribers in Tanzania 2005-2018

Exhibit 1 Emergency rescue scheme for Lake Victoria

• Single User Licences (for access by one person),
• 10 User Licences (for access for up to 10 Users),
• 20 User Licences (for access for up to 20 Users), and
• Site Licences (allow access by all staff within the country of purchase).

To know more information on Purchase by Section, please send a mail to support@kenresearch.com

INQUIRE FOR COVID-19 IMPACT ANALYSIS

Products

paul budde communication, buddecomm, telecomunications research, country profile, forcast, forcasting, estimates, Broadband Fixed, Companies (Major Players), Digital Media, Internet, Mobile & Wireless Broadband and Media, Mobile Communications (voice and infrastructure), Regulations & Government Policies, Strategies & Analyses (Industry & Markets), Telecoms Infrastructure, Africa, Tanzania


Companies

Tanzania Telecommunications Company (TTCL), Zanzibar Telecommunications Corporation (Zantel), Vodacom Tanzania, Bharti Airtel (Zain), Millicom (Tigo), Benson Informatics Limited (BOL), Sasatel (Dovetel), Africa Online, Raha.com, Tele2, Alink, SatCom Networks, SimbaNet, Afsat, Cats-Net.